property management

Cheerful & professional property management services

Welcome to bb haus Property Management, where smooth tenancies are our specialty! Our friendly and experienced Property Managers are on hand, as well as a dream team of local trusted tradespeople who we have worked with for years, ready to tackle any maintenance issues with speed and a smile.

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Here's what our Property Management Service offers:

  • Your Own Property Manager: a dedicated pro at your service.

  • Top-Notch Contractors: only the best, fully vetted.

  • Hassle-Free Repairs: we handle quotes and oversee the work.

  • Key Holding: safe and secure.

  • Utility Transfers: smooth transitions.

  • Pre-Tenancy Inspection: ensuring everything’s shipshape.

  • Quarterly Inspections: detailed reports every 3 months - yes, every 3 months

  • Deposit Negotiation: fair and transparent.

  • 24/7 Emergency Contact: we've got you covered, anytime.

  • Living in a bb haus managed property and having a midnight emergency? Don’t fret! Call directly on 07904290450. But before you dial, check below to see what counts as an emergency...

  • Health Hazards: Anything dangerous to your well-being.

    Safety Risks: Situations that compromise your safety.

    Serious Property Damage: Issues that could cause significant harm to the property.

    Examples include:

    Gas Leaks/Carbon Monoxide Alarms: Call National Grid Gas on 0800 111 999.

    Severe Water Leaks: If it can't wait until morning.

    Break-In Damage: Compromised security? Report to the police first and get a crime number.

    Lock Malfunctions: If it’s faulty, not just lost keys (charges may apply if the lock is fine).

    Structural Damage: Serious and immediate risks.

    Toilet Issues: Only one toilet and it’s non-functional? (Note: Misuse might mean you cover the call-out cost).

    Total Power Loss: Dangerous electrical faults.

    No Heat/Hot Water in Winter: Especially for the vulnerable (try resetting the boiler first).

    For fires, crimes, or medical emergencies, call 999 immediately.

    • No Heat/Hot Water in Summer: Unless there are special needs.

    • Appliance Breakdowns: Report these the next business day.

    • Routine Maintenance/Pest Control: Non-urgent issues.

    • Locked Out?: Call a locksmith like JW Security (Julian: 07860 606151). Note: We don’t cover lockout costs unless it's a fault with the lock—keep your receipt!

    Non-emergencies will be handled during normal working hours. Report issues via our contact form.

    If you call out our emergency contractor for a non-emergency, we can't guarantee reimbursement. For properties not managed by us, please get landlord consent before calling. Unapproved calls might not be covered.

Got a question or need assistance? Our Property Management team is just a call away directly to their mobiles, 07904290450 or 07375213663.