lettings by bb haus

We’re bb haus and we have a passion for providing smart rental properties in London, one of the most exciting cities in the world.

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We love a referral! We’ll make it worth your while with a big thank you financial reward.

“We’re on a mission to disrupt the lettings and rentals scene, and we’d like you along for the ride. You’ll probably already know that our existing client base have told us we do property management properly, simple as that.”
— Karina and Susan, bb haus

  • We’re offering £500 or 2 months’ off your existing rental fees. Here's how:

    If you’re already part of the bb haus family, an existing landlord, you can earn 2 MONTHS' FEES OFF just by referring new clients to us. It’s our way of saying thank you for spreading the word.

    Whether you're a friend, colleague, or someone lovely we've met along the way, you can get in on this. Who do you know who needs their property managed with care and detail? Refer them to us and if successful, we'll send you a £500 spending voucher – for use anywhere you choose! Selfridges, to Amazon, Nike, John Lewis & Partners etc.

    Let’s work together to get it right – for you, your friends, and their properties! Get in touch.

  • bb haus is founded by two females, Karina Beasley and Susan Beasley. The ‘bb’ in the haus! We pride ourselves on our meticulous attention to detail and exceptional customer service. As a small, dedicated team, we focus on building long-lasting relationships with our clients and tenants, ensuring your property is managed with the utmost care and professionalism. It’s a girl thing - end of.

  • Contact us for a personalised consultation. We’ll discuss your property’s unique needs and create a tailored management plan. Once we finalise a management agreement, we’ll seamlessly take over the day-to-day operations.

  • We manage a variety of residential properties, including single-family homes of all sizes, flats, multi-family units, to HMOs for proper co-living, as well as high-end apartments.

  • We manage properties across the whole of London and Harpenden, Hertfordshire... If your property is located outside these areas, please reach out, and we’ll discuss how we can accommodate your needs.

FAQs

General Questions

  • We are dedicated to maintaining open communication and providing prompt responses to all enquiries. Our focus is on proactive management, anticipating needs, and addressing issues before they become problems. Our 3 monthly property inspections are key to identifying any property issues. This ensures a smooth experience for both clients and tenants.

  • Absolutely! We value your input and offer flexible management plans that allow you to be as involved as you’d like. Whether you prefer to take a hands-on approach or leave the details to us, we’re here to support your preferences.

  • We believe in clear communication, fairness, and respect. And they know we have their back, it’s important. By responding promptly to tenant needs and fostering a positive living environment, we aim to build strong, lasting relationships that result in longer tenancies and satisfied tenants and landlords.

Client-focused Questions

    • 10% all in for our property management services which is highly competitive compared to the usual 12-20% you’ll find on the high street. Our fees are transparent and can be found on our 'landlords' page, with no hidden costs. We provide a detailed breakdown of all charges upfront, so you know exactly what to expect.

    • We work out of a co-working space which means we can offset expensive monthly rent charges for our own working space, and provide you with the savings in our fees.

  • Yes, our management packages are fully customisable to suit your specific needs. Whether you require full-service management or select services, we can create a package that aligns with your goals and budget.

  • We work with a network of trusted tradespeople who provide high-quality services at competitive rates because we’ve built trusted relationships with them. By carefully managing maintenance and repair tasks, we ensure that costs are controlled while maintaining the highest standards.

Pricing and Competitive Advantage

  • Tenants can easily reach us through our dedicated online portal or by phone. We ensure that all maintenance requests are addressed promptly, coordinating with our skilled tradespeople to resolve issues quickly and efficiently.

  • We conduct thorough background checks, including credit, employment, and rental history, to ensure we place reliable and responsible tenants in our managed properties. We also consider personal references to get a full picture of potential tenants.

  • We prioritise tenant comfort and satisfaction by ensuring that properties are well-maintained and by being responsive to their needs. Regular check-ins and a proactive approach to property management help us to maintain a positive tenant experience.

Tenant-Focused Questions

  • We collaborate with a carefully selected network of skilled tradespeople who share our commitment to quality and attention to detail. Whether it’s routine maintenance or emergency repairs, we ensure that all work is completed to the highest standard.

  • Every 3 months! Compared to the average which is every 6 months. We conduct thorough inspections to ensure the property is being properly maintained and that’s how we expect it to be. We provide detailed reports with photos or videos after each inspection, keeping you informed of your property’s condition. Your home is like our home, and treated with respect.

  • Yes, if you have preferred contractors, we’re happy to work with them. Alternatively, you can rely on our trusted tradespeople, who have a proven track record of delivering quality work at competitive prices.

Property Maintenance and Tradespeople

  • We stay up-to-date with the latest property laws and regulations in London. We ensure that all aspects of your property management, from lease agreements to health and safety standards, comply with local laws, protecting you from potential legal issues.

  • Yes, while we strive to avoid such situations through careful tenant screening and relationship management, we will handle the eviction process professionally and in full compliance with London’s legal requirements if needed.

Legal and Compliance

  • Rental income is disbursed on a monthly basis, within the first week of each month as stipulated in your signed terms and conditions. You will receive a detailed financial statement outlining all income and expenses, ensuring complete transparency.

  • Yes, we have extensive knowledge of the London rental market and can provide a detailed analysis to help you set a competitive and profitable rental price for your property.

Financial Management

  • bb haus has worked perfectly for me as I am out of London and know it’s in safe hands. They are practical, honest and efficient and always pleasant to deal with. Nothing is a drama. I will happily chat to anyone who is thinking about using them.

    ALEX D, Landlord, London SW12

  • For the Building, their role is to keep it properly maintained. Karina inspects regularly, they communicate with all the residents, pick up on issues, and resolve any problems in a reasonable time to a satisfactory standard. Basically, from my perspective, they are the managing agents that you want but never get.

    Algy, Landlord, SW4

  • We have had a great experience with bb haus. Both Karina and Susan are extremely professional and proactive, being able to satisfy the needs of their tenants and the landlord at the same time. 5 star!

    Antonio A, Landlord, London SW18

  • I have a leasehold flat in a block in Clapham. For the flat, Suse and Karina interviewed and identified great tenants, who notice when something needs fixing and pay on time. Karina maintains a friendly communication with them and responds well to issues - plumbing, heating etc. making for a happy tenancy.

    Algy, Landlord

  • If I get one more property, then I don't want to deal with anyone else except bb haus. You guys rock!!

    Vlad, Landlord